Is everything on Little Green Basket vegan?
YES!! Absolutely everything here is vegan. Checked and triple checked :)
Ingredient details provided on this site are taken directly from the products. We are unable to take responsibility for any ingredient information though we can provide feedback to suppliers and manufacturers.
Is everything on the site made in the UK?
YEP! All of the items on the site are made and packaged here in the UK. We have spoken to each supplier and had this confirmed. Should any of the product's processes change or begin to be manufactured outside the UK, they will no longer be stocked on this site.
A lot of time and effort has been put into making sure all of the items are right for the store and work with our ethos.
Ingredients of products may come from outside the UK before being manufactured, though that is something that is unavoidable in many instances. For now anyway :)
What is the UK shipping policy?
2-4 Business days for dispatch of items from point of ordering.
Expect 48 hours for delivery from the point of dispatch notification.
Do we ship outside of the UK?
Unfortunately not. Little Green Basket is about keeping it all UK based
Can I change the shipping address on my order?
If you realise there is an issue with the shipping address, please contact Little Green Basket via email asap at email@example.com
Unfortunately, if the parcel has already been dispatched after receiving details of an incorrect address, Little Green Basket cannot be held responsible for the parcel.
Items are packaged in recyclable boxes with kraft shredded paper for padding. Drinks have a corrugated card sleeve. The tape is plastic free, water activated, vegan friendly and soy based inks have been used as well as on branded tissue paper.
What is the returns process?
To return any items and request a refund, please email firstname.lastname@example.org with your order number and clear details of the reason for the refund request. Images of items may be required.
If it is established that a refund is required, after all details are clarified, payment will be made in up to 10 working days. Payments will only be returned to the card they were purchased on. No other form of refund is available.
Do we offer promotional codes?
Promotional codes will be available. Only one code can be used at any one time
It’s a prezzie!
If your order is a gift for someone special, please make a note at the point of ordering so no invoice details will be enclosed in the parcel. If you’ve ordered a greeting card a message can be written for you - please provide full details of what you’d like to say and we’ll write it for you!
What are the Christmas postage and sales dates?
For orders to arrive in time for Christmas, the last postage date is Saturday 17th December 2022. This means your order needs to be placed by Friday 16th December 2022. Royal Mail can often experience delayed delivery times over the Christmas period and so this is why 17th December is last postage date. We want to ensure we have made every effort for you to have your parcel in time for Christmas. Unfortunately we cannot take responsibility for Royal Mail postal delays.
For orders placed after 17th December, delivery will be made though we cannot guarantee delivery for Christmas based on Royal Mail postal service dates.
Final postage for 2022 orders is Wednesday 22nd December.
Are you closed over the Christmas holiday?
Little Green Basket will be open for online orders over Christmas. However, orders placed after Wednesday 22nd December will be dispatched from Tuesday 3rd January 2023.